Privacy Policy

Who We are

When we use the terms “SwiftLET, or “us” or “we” in this policy, we are referring to Swift Law Enforcement Technology Ltd.

Privacy Officer

Our Privacy Officer oversees how we collect, use, distribute and secure your information to ensure your rights are respected. Our Data Protection Officer can be contacted at privacy@swiftlet.ca.

What Information Do We Collect?

When a visitor registers on the Swift Law Enforcement Technology Ltd. website, information is requested such as their name, company name, contact telephone number and business email address. When a visitor contacts us and/or requests information about Swift Law Enforcement Technology Ltd. services or products, we will gather the visitor’s email address and other contact information in order to respond to the visitor’s request. Some information provided to us may individually identify a visitor, either alone or in combination with other information such as Internet protocol address, Internet service provider, operating system, the site from which you arrived, and the time and date of your visit, and that information may be referred to as “Personal Information” in this Privacy Policy.

We also collect information through the use of a technology called "cookies." A cookie is a small file that a website can send to your browser, which your browser then saves on your device. 

How do we use your information?

Swift Law Enforcement Technology Ltd. uses information provided by you, including Personal Information, to provide the Services and for business purposes. This includes processing and fulfilling information requests, customization requests, Sales follow-ups and Support assistance on services such as Swift Law Enforcement Technology Ltd. trials and Demos. If you apply for a job with us, the information you provide will be collected, processed and stored for recruitment purposes. Some of your information may be retained for a reasonable period of time in order to evaluate you for future positions.

Unless otherwise stated in this Privacy Policy, Swift Law Enforcement Technology Ltd. will not disclose or otherwise make your Personal Information available to any third parties. We will not sell, rent, or share your Personal Information with any third-parties without your permission. Furthermore, Swift Law Enforcement Technology Ltd. does not, under any circumstances, sell your information to a third party.

How do we protect your information?

We have a comprehensive, written information security program that includes industry standard, administrative, technical, and physical safeguards to protect your data from unauthorized access. Our business service (email, CRM, website, etc.) provider is Zoho One. They maintain various certifications that validate their security policies and processes as well as comply with applicable legislation such as GDPR and international standards. More information on Zoho One security can be found here: https://www.zoho.com/trust.html.

Your personal information rights

Should you wish to have your Personal Information corrected, updated, amended or removed, you can simply request this by contacting us at privacy@swiftlet.ca. You may deactivate our Services by contacting us via email if you no longer wish to use them. You may withdraw your consent to our processing of your Personal Information at any time by contacting via the contact information listed on the www.swiftlet.ca website, but this may result in us being unable to provide you with the Service. We will respond to your requests for changes to Personal Information or Service changes as promptly as possible but no later than 30 days after receiving your call or request.

How long we retain your information

We retain your information for as long as you have a valid registration. We will keep and use your information as required in order to comply with our legal obligations, resolve disputes, and enforce our agreement. If you contact us at privacy@swiftlet.ca. and request that we delete your information, we will do so within 30 days. 

Meeting our legal and regulatory obligations

Swift Law Enforcement Technology Ltd. may, where it concludes that it is legally obligated to do so, disclose personal data to law enforcement or other government authorities. Swift Law Enforcement Technology Ltd. will notify customers of such requests unless prohibited by law.

Consent

Prior to using sensitive personal information about you for any service improvements, we will first request your consent. Before you give your consent, we tell you what information we collect and how we use it. You have the right to withdraw your consent at any time by contacting us.

Cookies

Cookies are necessary for the website to function and offer a better user experience. They are typically only set when you perform activities that amount to a request for services, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block or notify you when these cookies are set, but certain parts of the site will not function as a result. These cookies do not store any information that can be used to identify you. Information on the Cookies used by our website host can be found here: https://www.zoho.com/sites/cookie-policy/

Updates to this notice

We may update this privacy statement to reflect changes in our information practices. If we make any material changes, we will notify you by means of a notice on this site prior to the change taking effect. We encourage you to periodically review this page for the latest information on our privacy standards.